A Love Letter



I’ve been agonizing a little over finding the right words for this moment. And I really want to get it right. I hope I do.

Here is my love letter to you …

Despite the flash and exhilaration of beginnings, we are all hard-wired for closure. It’s why we finish the book, bake the cake, rip open the envelope.

We need to know how it ends.

I hit the send button this morning knowing that for many of us .. most of us .. today is really our goodbye. This might be my only chance to tell you what it has meant to me to share this orbit with you. My apologies in advance for the hundreds of photos.





I never imagined I’d be here this long. Five years max, I told myself. But here I am, thirty years later, trying to share how these years have made me a better person. And I really am a better person.




There is so much to be said about the USPS. I appreciate the opportunity to have served you for all these years, but there are less than perfect parts of how this business limps along that need to be noted too. I have a book planned that will have a broader vision of the people, the culture and the place. Good and bad. But this is not that. This is a thank you.

These thirty years have been a thread holding together a life. I have so many stories and I’ve been touched by so many of you. Fifteen years in, I was questioning all of it. Why do I stay ? What difference am I making ? Am I living my best life ? I was ready to walk away. But then a miracle happened.

Gloria Lanza. She was my miracle.


I met her on my route and we visited a bit every day. When she was diagnosed in 2003 with a late stage cancer, our conversations became more meaningful. She shared her moments of panic and fear, but she also shared a kind of grace I’d never known. I think she was less afraid for herself than for her family. She was courageous to the end. She was so deeply sad to be leaving. And I was deeply sad too.

When she died in January of 2004 it was heartbreaking. Loss can push you into a place of questioning all meaning of all things. That’s when my other miracle happened. I embraced a new way of seeing my purpose. Thanks to my wife, Kelly, I began to sense that maybe there was a reason for staying. Maybe I could make a difference in a different way. Kelly told me over and over that I did far more than deliver mail. And I finally let it sink in. Life is really about who we are and not what we do.

I started really seeing people and places differently. I stopped thinking the job was supposed to bring me something, and instead, I started wondering what I could bring to the job. I started learning names. I started asking questions. Learning about different cultures broadened my experience in ways that I never could have imagined. I cultivated real friendships from the modest seeds of interest. I gave, and in turn received, attention. And attention, well … it is everything.

There were many heartbreaking losses that followed Gloria: my dear, sweet George, Lisa, Tom, Gaye, Gary, Margaret, Sandra, Scott, Bob, Smitty, Mike, Geoffrey, Minh, Chuck, Janeen and Anne. And there were many others. But there was joy in there too. You had grandchildren and children, you bought houses and took vacations and got sick and recovered. Your kids grew up right before my eyes and your business grew too.

Your religion, your politics, your culture have made me better. Something swells in this heart of mine to see you and to see how alike we are. We have shared turbulent times in the country, deeply personal losses and big wins. We are one, when it really matters.

My ancestors came here from Sweden and Europe just a couple generations ago. You came from China, Japan, Korea, Ukraine, Russia, Germany, India, Pakistan, Afghanistan, Lebanon, Iraq, Iran, Mexico, South America, Central America, Thailand, Israel, Vietnam, Yugoslavia, Philippines, Austria, Yemen, Turkey, France, Romania, Egypt, Jamaica, Kenya, Ethiopia, Dominican Republic and a dozen other places I have forgotten. Knowing you has made me a more compassionate, kinder human being. I have no words for the gratitude I feel.

You are Buddhist and Jewish and Mormon. You are Muslim and Catholic, Hindu and Sikh. You are Christian and Atheist. I currently have an Islamic center, a Hindu temple and a Buddhist center all within ten minutes of one another on my route. You are gay, straight, lesbian, queer and transgender. You have taught me once again, not how different we are, but how very much alike we are. I feel fortunate and grateful to know such rich diversity. A perfect example is my friend Alia. When the skies went silent after 9-11, I went to her mosque. When the closet door flew wide open, she came to my wedding. We are all family. And we are there for each other when it counts.

My ten years volunteering at Highland Center helped me understand that “disability” was really about being “differently abled”.  Dan and Kim, you are at the shining, virtuous center. To be a part of such a joyous community of people was one of the highlights of my career. Your abundant hearts are forever a part of mine.

My years delivering to Sound Mental Health and Hero House let me slip into their spaces as a civil servant, but more importantly, as a friend. I now know the challenges those with mental illness face, and I am in your corner every day hoping you find a way to live your best lives.

I will miss your faces♡

I see you. I see all of you.









I wish I could write about you all individually. Our visits have been the thing that held me together some days. If I brought you “broken”, I was healed. “Empty”, I was filled. “Joyful”, you found a way to multiply it in ways I couldn’t have imagined. You gave me a reason to smile and to share my life. Whether it was indulging my hike stories, or playing weekly trivia, it was the connection that lifted me up every day. And I’ll miss that more than you know.


And then there were all of my four-legged friends. These beautiful creatures brought me so much joy. Thank you for sharing their short, extraordinary lives with me. I grieved their loss right along with you when they passed. I celebrate the wiggles, smooches and joy of all of those I get to enjoy now.






I tried once to write this post “by the numbers”. Number of miles I’ve commuted, number of miles logged on my fitbit, number of hours in my car, number of days I took sick. I tried to imagine the number of letters I’ve delivered, managers I’ve worked for or the number of times my truck broke down.

I tried once to count the dogs …

But it’s more than that, isn’t it ? Behind everything counted or measured, there is a story. At the end of every day there was my personal review. It wasn’t always perfect. ” I ” wasn’t always perfect. I swear too much in traffic. I have expectations of others and I’m disappointed when they let me down. I have expectations of myself and I’m disappointed when I let myself down.

It’s been a laboratory of life. Wild success and painful failure. But that really IS life. Our days, filled with salt and light: the flavor and the soft illumination. Who was it who said: “How we spend our days, of course, is how we spend our lives ” ?

It’s so completely true.

(It was Annie Dilliard)

( Click   Here  for my attempt to give you a different “snapshot” )

My family held me up in so many big and little ways. They made it possible for me to reach the finish line. Thank you all for supporting me and loving me and well, just plain putting up with me all these years. WE did it !

And then there were the 18 years of lunches and smoothies from Kelly.

18 years.

That, my friends, is love 💞




As for my co-workers, what can I say ?


Others will never understand the ways of this place. Keep talking about it with those you work with. Let the crazier parts fall away as you walk through your door at night. It got harder toward the end of my time here at the P.O. ( just ask Kelly about that …)  but it matters so much that we try to leave it in the driveway, or at the front door. Trust me when I say that what you will ultimately take away, won’t be any of those things. We are all, every single day, in this thing together. Lift each other up. It’s a tall order to deliver meaningful service at a time when such high value is placed on speed. I doubt that any of us will be as proud to say “I did my job fast”, as we will to be able to say “I did my job well”. Don’t ever forget who you work for. You will outlast every supervisor on the floor. You’ll outlast whatever manager is sitting in that office. You work for your customers. I hope you all find a way to be proud of what you do and proud of how you do it. This is not just a job, it’s a career. We don’t just serve customers, we build relationships. We have an incredible opportunity every day to be a part of something greater than ourselves. We have a unique role in this community and it matters.

It is worth taking care of yourself every day to avoid the kind of ‘stress injuries’ that can happen. I can’t blame my RA on the post office, but I can say it made the last few years a whole lot more difficult than I ever imagined. Be kind to one another. I can’t think of a single reason not to. Remember the likes of Mike Bruggeman. He was the best carrier I ever worked with and had a very unceremonious last day. There should have been a big party and a lot of gratitude. But despite the door closing quietly behind him, Mike was a professional until that last delivery.

Be like Mike.

(I inherited this route from Mike 25 years ago. )


There is also a generation coming up that I hope we can preserve this Postal Service for. The “littles” love everything about the postal world. Here was MY biggest fan, and he captured my heart. Alex, I imagine your career options will expand, but you’d be the kind of letter carrier people love. Thanks for being in my world.


I hope you choose to stay connected:

You can follow me here on this blog, by clicking on the “follow” button.

There are links to other social media as well as my website,  in the “about” section of this blog.

My email is : bonnierae@braenstorm.com and I would love to hear from you.

I shared this post on my personal Facebook page and made it public if you’d like to share a comment there. (Bonnie Rae Nygren)

I’d also love for you to share my blog if you’re so inclined. Connections are everything.

And finally, I love letters. If you are interested in writing, ask for my address. I’m happy to share it.

I have a book planned and a lot of art that won’t make itself.. Check back on my Braenstorm site. I will have lots of content up as soon as I can create it. This next chapter is going to be awesome.


Sometimes we live just inside the very edge of our own limitations. I can see the road narrowing as I look back and leave this chapter behind. And I see a long, winding, beautiful road spreading out before me. That’s where you’ll find me. Just beyond the edge, in the land of the limitless.

I know I will have left something, someone, out. This week has been a flood of memories and I’m caught a little off guard by the gravity of it all. Thank you for the hugs and love.  I am going to miss you all so much.

Thanks for helping to make me the person I am today. The job is just the bones. I hope I succeeded in bringing it to life  ♡




Bonnie Rae




Oh, and here’s the guy I nominate as my replacement. I know it doesn’t really work that way, but if I could choose, I’d choose you, John. Thanks for being so good at what you do. And thanks, well … just for being you. I am so grateful to know you.


More words and photos soon. I know, I know, what could I possibly still have to share ? You’d be surprised … ♡






41 Comments on “A Love Letter

  1. Bonnie, what a great letter! This is just extraordinary, the way you spun it all into positivity and made a gift to give back to all your people. I wish I had been able to do this when I retired. Your brain is in a good place, and seems to be going into a better place all the time. Glad I know you and can use you for inspiration sometimes.

    I just Loooooovvvvee all the photos of your customers. It paints a picture of how truly connected we are to people through our work (some more than others, granted). I also like how you began the post with Autumn photos, to match the date. Such romantic photos of being on the job in different seasons under different skies. You must have times today when you still miss it.

    • Thanks so much for clicking back to read it. Although I was ready to leave the job long before I did, I was never really ready for all the goodbyes. The people were my salvation during some really hard times. I’m grateful to know you can relate. I think we might be a rare breed these days *

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  3. Oh I’m so glad I read this, these years later. If your heart is still in it, your book is all laid out, the stories of each of these fine people, dogs, co-workers, customers, events. And what a beautiful message at the end of it all, to live life so generously, and bring what you can. I loved this, thank you.

    • I’m so glad you read it too. It seems like a lifetime ago and the book idea is languishing … but you never know! 🙏

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  7. Thanks, Bonnie. What a beautiful love letter. So happy that you found your purpose and could attend and nurture it so well. Take care. Don

    • Hey, you found it ! Thanks for reading. I like to think (eventually) we all find our way to our greater purpose. I am grateful for so many wonderful people along the way.

  8. Hi Bonnie,
    Enjoyed reading about all your postal memories and outside the post office memories. You have touched many people in your life and I know they are glad to know you and your kind spirit. I am happy to know you and consider you my friend.
    Love, Nancy

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  10. Hi Bonnie, hope you are enjoying your first retiring day. For sure Miguela and I (Maria) KLA Schools we’ll miss you. Your kind smile, and positive attitude, made a difference everyday. We are going to miss you! If you are ever bored and would like to spend some time sharing with our students about the importance of your job you do and how you do it, we would love to have you here, and have another chance to say hello. Thank you for your warm words and beautiful pictures! You have an artist with in you! Lots of hugs. The best is yet to come. Enjoy life! Sincerely, Maria and Miguel

    • Maria and Miguel, I have loved my time delivering to your precious school. Let’s talk in the new year. I would love to come and share about the post office ❤ Thank you for your kindness. I will miss you.

  11. What beautiful writing and compilation of pictures Bonnie Ray. I loved how you shared yourself so simply and authentically. Blessings as you continue on your limitless road.

    • Thank you, Iris. God willing, this body will carry me for many more years. Glad to know you. You are an inspiration. Maybe someday I’ll even venture your way to meet you !

  12. Your post was so touching and lovely to read. We will all truly miss seeing your cheerful smile daily! From the team at Value Pet Clinic in Bellevue, we wish you all the joy and happiness in your future pursuits.

    • Thank you so much ! You are all just awesome and I’ll miss seeing you. You have the best jobs in the world. Keep spreading care and joy to all those furry friends 🧡

  13. I am in love with that quote from Annie Dilliard, thanks for sharing so much of yourself!

  14. You will leave big shoes to fill. I am looking forward to your book. I enjoyed your blog. It made me cry reading it. You have helped many people along your mail route of life. I am proud to know you.
    Love, Nancy

    • I will miss the faces and the smiles and the sharing of stories. Man, I am just so lucky ❤ Thank you for the kind words.

    • I love you all right back !! Thank you for making these last several years so full of joy. I am so glad I know you 🧡

  15. Hi, I’m Gloria Lanza’s son Mario. Thank you so much for sharing this! I had never heard this story about my mom before. When she died in 2004, I was down in California raising a 1 year old and a 3 year old, so naturally we weren’t able to get up to Bellevue very often during that time.

    And as much as I hate to say this now, when she told you she was worried about her family, she was probably right.

    What my mom was hinting at when she told you that was that my dad had an inoperable brain tumor that was affecting his memory and his health. And she was the only person who knew about it. She never told my brother or me, she just sort of covered for dad at his law office and she basically ran his business for him those last couple of years. She knew full well that the minute she wasn’t around anymore, his business and his career was going to fall apart. Again, I only found out about this a few years later, when my dad’s business DID collapse and he suddenly wasn’t able to practice law anymore. At that point my brother and I were like, ah, mom was probably working miracles those last couple of years. She was the one who was running that business. But again, at the time, she never told us that. She never wanted us to worry about it.

    From this perspective, mom was right to worry about her family. My dad didn’t do very well after she died. In fact, he passed away himself about ten years after she did. Sad, lonely, and penniless. He had a rough final ten years after she died. I don’t think he ever recovered.

    The happy news, however, is that as correct as my mom was to worry about him, she was wrong to worry too much about her two sons. Dom and I are both doing great these days. We both married wonderful wives. We both have happy, thriving families. We both have great jobs. She didn’t have to worry about us all, she raised two perfectly healthy kids and we both turned out great. And again, it was all thanks to her. She was the glue. Dominic was even appointed a federal judge by the president of the United States a couple of months ago, he’s doing about as well as a person CAN possibly do these days. And Dom and I laugh when we imagine how proud/embarrassing our mom would have been when he was sworn in as a judge. She would have rented a plane to fly a banner over the entire state of Washington, just so everyone in Bellevue would have known. She would have been screaming at everyone, “THAT’S MY KID!!!!”

    In any case, thank you so much for this writeup, my mom would have loved it. And as much as Dom and I both loved her, we both knew that we turned out just fine so she didn’t have to worry about us. When you have a mom who was as strong as she was, you generally turn out pretty well yourself. It all comes down from the mom.

    Thanks again!
    -Mario Lanza
    Upland, CA

    • Mario, thank you so much for sharing this story. I am so grateful to have met your mom and to now hear how well her boys are doing, makes my heart just swell. I know she is out there on the wind and in the fiery orange skies of sunset, looking down on you both and beaming with pride. It is so good to hear from you. May your lives be full of kindness and wonder 🧡

  16. I’ll be the first to buy your book! Beautiful words, beautiful life 🙂

    • Thank you, Maezen. I wonder if you know how deeply grateful I am to have met you. Pianissimo to crescendo … it has all been such beautiful music ❤

  17. So beautifully written Bonnie.
    Thank you for showing us by example what it means to live an “authentic” life.
    I admire you.
    I am proud of you.
    I love you.

    • WE did it ! These last several months have been challenging and I could not have done it without you. I love you ❤ Thank you.

  18. Beautifully written, your way with words inspire me to be a more gentle kinder person. Enjoy every day of your retirement!!

  19. I am reminded of this… “George Bailey, you really did live A WONDERFUL LIFE.”
    And this panoply in words and pictures, in BON-Fashion, is a living testament, to a battle won, friends (and differences) made, and the exhilaration of crossing a finish line after a marathon, only to see the magic and majesty of your 2nd Act open wide on the epic Pac-NW horizon. BON CHANCE! Enjoy your Second Act! Much love ♥️

    • Thanks, Mare ❤ You’ve witnessed a lot of these years ! Thanks for the example of what it means to live a meaningful, joyful “next chapter”. *

  20. This is so incredibly beautiful. Kudos on a career well done, my friend. You gave it everything, and opened your heart to let it give back. And in one final aria, you have given us all a much needed message: reach out wherever you find yourself and turn a stranger into a friend. That is how we will save the world. 💜

    • Oh, how I hope you are right ! The world is in need of more love and more kindness in every dark corner and every bright, wide-open place. It’s up to us all. Thank you for inspiring me every day to “write it down, and write it out” ❤🙏

  21. Love your way with words and the camera, Bonnie Rae….and most of all i love you!

    • Dana, it is so surreal ! I met you when I was teetering on sobriety and you were a huge part of the reason I was able to survive my own worst self. Thank you. I love you too ❤🙏

You know I'd love to hear from you !